How a job gets done.
Describe the job.
Tell us what you need: service type, urgency, scope and your zip code. No forms, no checkboxes: just describe it in plain English.
Our booking form takes 2-3 minutes. You can even upload photos of the area. The more detail, the better we match.
AI finds your pro.
Our matching algorithm evaluates every available pro in your area: rating, job history, proximity and availability, then selects the best fit.
You don't browse, bid or compare. One pro is assigned, based on data. This is how Uber finds your driver and it's faster.
Confirm and get matched.
You approve the scope and price in writing. Once confirmed, your assigned pro's contact info appears in your dashboard and they reach out to schedule.
No contractor names or business info is visible before this step. This protects both you and the pro from unsolicited contact.
Job gets done.
Your pro shows up, completes the work and you pay them directly once the job is done. No platform fees, no card required to book.
If anything goes wrong, our satisfaction guarantee kicks in: we send another pro at no cost.
Why we protect contact info.
Most platforms let contractors and clients contact each other directly from the start. This creates three problems:
Protected on both sides
- Clients get pressured into off-platform deals that bypass all protections
- Contractors get spammed with unqualified leads who never pay
- Platform has no visibility into job quality or dispute resolution
Contact unlocks once a pro accepts your job, so both sides are committed before any info is exchanged. Platform oversight protects you. Contact unlock rewards commitment. Everyone wins.
Verified data, not names.
No names, no business names. Just verified performance data: rating, job count and years of experience. You’re choosing on merit, not on marketing.
Common questions.
Why can't I see the contractor's name or company?
We keep contractor identities masked until a pro accepts your job. This prevents off-platform side deals before a pro is even committed to the work and protects our pros from direct cold contact. Once a pro accepts, full contact details unlock.
What if I don't like the pro who was assigned?
Once your pro accepts, you can contact them directly to align on scope and scheduling. If there's a serious issue (no-show, major mismatch), contact us and we'll reassign at no charge.
How are pros verified on Contractor Palace?
Every pro goes through: license verification (for licensed trades), background check, insurance confirmation and a review of their work history before being approved. We re-verify annually.
Do I have to pay anything upfront?
No. Booking is free and the quote call is free. You only pay your contractor directly once you agree to the price and the work is scheduled. No deposit, no card required to book.
What if the job costs more than the estimate?
Your assigned pro will contact you directly to discuss any scope changes before proceeding. No surprise charges: any change orders require your written approval through the platform.
Post your first job.
No commitment.
38+ home services. Verified pros. Your satisfaction guaranteed. We send another pro at no cost if needed.