Emergency Plumbing
Burst pipe, sewage backup, flooding or no water at all? Tell us what is happening and we match you to a licensed plumber who is available now, without call-centre queues or bidding wars.

The right first step depends on what type of emergency you have. Most plumbing disasters get worse the longer water keeps running.
Shut the main water supply valve immediately. It is usually near the water meter, under a sink, or where the supply line enters the house. Then call a plumber. A burst pipe can dump hundreds of gallons per hour.
Most water heater failures are not emergencies unless the tank is leaking or you smell gas. If the tank is dripping or pooling water, shut off the cold supply valve on top of the tank and call same day.
Stop using every fixture in the house. Do not flush, run faucets or use the dishwasher. Sewage contains pathogens. A backed-up main line is a health hazard and every gallon you add makes it worse.
Do not flip any switches. Leave the house, leave the door open, and call your gas company from outside. A plumber comes after the gas company has cleared the line and confirmed it is safe to re-enter.
When more than one drain backs up at the same time, the blockage is in the main sewer line, not an individual fixture. A camera-equipped plumber can locate it within minutes.
Find the shutoff valve behind and below the toilet and turn it clockwise. If that fails, use the main shutoff. Do not keep flushing to try to clear it. That makes the overflow worse.
Some plumbing problems look urgent and can wait. Others look minor and cannot. Use this table to decide whether to call now or book a morning appointment at regular rates.
| Situation | Verdict |
|---|---|
| Dripping faucet or slow drain Minor leaks waste water but are not urgent. Book a morning appointment and save the after-hours premium. | Schedule regular hours |
| Running toilet or low water pressure Not an emergency, but worth fixing today. A running toilet wastes 200 gallons per day. | Schedule same day |
| No hot water, tank dry and intact Inconvenient but not urgent unless the unit is leaking. | Same day |
| Visible pipe leak, water actively dripping Shut off the supply to that fixture or the whole house, then call now. | Emergency |
| Burst pipe or multiple fixtures flooding Shut the main valve immediately. Every minute matters. | Emergency now |
| Sewage backing up into fixtures Stop all water use in the house and call immediately. | Emergency now |

Prices vary by location, severity and time of day. These are typical ranges. Your plumber gives you a written quote before work starts.
| Service | Typical cost range |
|---|---|
| Emergency call-out fee (nights, weekends) | $150 to $400 |
| Burst pipe repair | $400 to $1,500 |
| Main sewer line clearing | $300 to $800 |
| Water heater replacement | $900 to $2,500 |
| Toilet repair or replacement | $150 to $600 |
| Faucet or fixture repair | $100 to $350 |
| Camera drain inspection | $150 to $350 |
A licensed plumber does not guess. The tools and methods they use depend on what type of problem you have and whether your property is residential or commercial.
When drains back up repeatedly or multiple fixtures stop draining at once, a plumber will run a camera through the main sewer line to see exactly what is causing the blockage. Camera inspection identifies tree root intrusion, pipe collapse, grease buildup and offset joints without digging. It is also the only way to confirm that a drain cleaning actually cleared the obstruction rather than just punching through it temporarily. Most plumbers in our network carry a camera and can complete the inspection on the same visit as the repair.
For hidden leaks inside walls or under slabs, plumbers use pressure testing to isolate which section of pipe is losing pressure. Electronic leak detection equipment can pinpoint the location without opening the whole wall. This is available for both residential homes and commercial properties, where a single undetected leak inside a concrete slab can cause significant structural damage over time.
Commercial properties have larger pipe diameters, higher water pressure and more complex drainage systems than residential homes. Restaurants, offices and multi-unit buildings in your area often need grease trap cleaning, backflow prevention testing and commercial water heater service on top of standard repairs. Tell us your property type when you request a match and we will find a plumber available for commercial work, not just residential calls.




Most plumbers in our network offer same-day response for active leaks and flooding, and many can arrive within two hours. After you submit your request, we match you and the plumber contacts you directly to confirm the arrival window.
If you have a burst pipe or active flooding, shut off the main water supply first. Move valuables and electronics out of the affected area. Take photos and video before you move anything, since your insurance may ask for documentation. Do not use any fixtures if you have a sewage backup.
Yes. Most charge a higher call-out fee for nights, weekends and holidays, typically 1.5 to 2 times the standard rate. The base repair cost for the actual work is usually the same. If the problem can safely wait until morning, you can save the premium by scheduling a regular appointment.
Sudden and accidental damage, such as a burst pipe, is typically covered under a standard homeowners policy. Gradual leaks or neglected maintenance are usually not. Document everything before repairs begin. We do not assist with insurance claims or interpret policy terms.
Every plumber we match carries a current state contractor licence for the state where they work and active general liability insurance. We verify both before they join and remove anyone whose licence lapses. You can ask to see credentials before the plumber starts work.
Some licensed plumbers are also certified for gas line work, but not all. If you have a gas issue, tell us when you submit your request and we will match you to someone with the right certification. For an active gas smell, call your gas company first and leave the building.
Tell us what is happening and we call you back once we have a match. Licensed plumbers serving Ohio, Colorado, Texas, Arizona, Nevada, California and Florida.
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